General Terms and Conditions of Sale (CGV)
Please find here our General Terms and Conditions of Sale (CGV), in compliance with Swiss law.
General Terms and Conditions of Sale (CGV)
1. Scope and Application
These General Terms and Conditions of Sale (hereinafter referred to as "T&Cs") apply to all purchases made via our online platform (hereinafter referred to as "the e-shop") operated by ARTy&Vibes, based in Geneva, Switzerland. By placing an order, the customer acknowledges having read and accepted these T&Cs.
2. Products and Services
Our e-shop offers artworks and advisory services, including:
Sale of emerging and valuable artworks
Artwork sourcing for collectors
Art advisory and valuation services in collaboration with experts
Private artistic tours and experiences
All descriptions, images, and details of the artworks are provided in good faith, but slight variations may occur.
3. Prices and Payment Terms
Prices are displayed in CHF (Swiss Francs) or Euros (€) and include applicable taxes unless otherwise stated.
Payment must be made in full at the time of purchase via accepted payment methods (credit card, bank transfer, or other secure payment systems).
For tailor-made services or high-value artworks, a deposit may be required.
4. Orders and Confirmation
A purchase is considered final once the customer receives an order confirmation email from us.
We reserve the right to refuse or cancel an order in case of pricing errors, unavailability of artworks, or suspicion of fraud.
Custom requests (such as artwork sourcing) may be subject to additional terms agreed upon separately.
5. Delivery and Shipping
Delivery zones: We deliver to Switzerland, France, and internationally upon request.
Shipping fees: Costs vary depending on the artwork's size, weight, and destination and will be communicated before order confirmation.
Insurance: All shipments are insured for the declared value of the artwork.
Delivery time: Estimated timeframes are provided upon confirmation but may vary due to customs or logistics constraints.
6. Returns and Refunds
Original artworks are generally non-refundable except in cases of proven damage during transit or a significant discrepancy from the product description.
For advisory services and custom requests, no refunds are granted once the service has been initiated.
Customers must notify us within 24 hours of delivery for any claims related to damage or incorrect items.
7. Intellectual Property
All content on our e-shop (images, descriptions, text) is protected under intellectual property law and may not be reproduced without written authorization.
8. Liability and Force Majeure
We are not liable for delays or failures caused by force majeure events such as natural disasters, political instability, or supplier disruptions.
Our responsibility is limited to the value of the purchased artwork or service.
9. Data Protection and Privacy
We comply with Swiss data protection laws and ensure the confidentiality of personal data. Customer information is used exclusively for order processing and communication.
10. Dispute Resolution and Applicable Law
These T&Cs are governed by Swiss law.
In case of a dispute, the parties shall first seek an amicable solution. If unresolved, the exclusive jurisdiction shall be the courts of Geneva, Switzerland.
11. Contact Information
For any inquiries, please contact us.